❓ Frequently Asked Questions

Answers to all your questions about 111bid

From opening an account to bonuses, payments, and security — find straightforward answers to the most common questions from Bangladeshi players on this 111bid FAQ page.

111bid is one of Bangladesh's trusted online casino and betting platforms. Every day our players ask questions about account registration, depositing and withdrawing via bKash or Nagad, game rules, bonus terms, and safe gaming. This page is built to give direct and detailed answers to all those questions. The questions are organised by category below — click on the section you need to find your answer quickly.

Account and Registration

Account questions

To open an account at 111bid, you need an active mobile number, a username, and a strong password. The registration process is entirely online and takes just a few minutes. Fill in all details accurately, as verification may be required when you withdraw later.

Only one account can be opened with a single mobile number. Under 111bid rules, creating multiple accounts in the same person's name is strictly prohibited. If multiple accounts are detected, they may be closed and any bonuses may be cancelled.

If you forget your password, use the "Forgot Password?" option on the 111bid login page. A verification code will be sent to your registered mobile number. Once you enter the code, you can set a new password. If the problem persists, contact our 24/7 live chat support.

Before large withdrawals, 111bid may request account verification. You will need to submit a clear photo of your national ID card or passport, with the name matching your bKash, Nagad, or Rocket account. The support team completes the verification process promptly.

You must be at least 21 years old to open an account at 111bid. This is a mandatory condition of our platform. Minors are not permitted to open accounts, and any such account found will be closed immediately.

Deposits and Withdrawals

Payment questions

When you deposit via bKash, funds are usually added to your 111bid account within a few minutes. Send to the correct bKash number shown in the payment portal and save your transaction ID. If there is any delay, share the transaction ID in our live chat and the support team will resolve it quickly.

The minimum deposit amount across all payment methods at 111bid is ৳500. The minimum withdrawal amount is ৳1,000. Transactions below these amounts will not be processed. Larger withdrawal requests follow the same process.

After a withdrawal request is approved at 111bid, the funds generally reach your bKash, Nagad, or Rocket account within 1 hour. This is one of the platform's key advantages. Withdrawals are processed at the same speed at night and on weekends as well.

Yes, at 111bid you can deposit and withdraw using Nagad and Rocket in addition to bKash. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000 for each method. Choose whichever is most convenient for you.

111bid does not charge any deposit or withdrawal fees of its own. However, bKash, Nagad, or Rocket may apply their own service charges, which depend on the mobile banking provider's policies. Check your mobile banking app to confirm this.

Yes, if a withdrawal request is not processed or is cancelled for any reason, the full amount is returned to your 111bid account balance. In that case, let us know via live chat support and share the transaction details — we will resolve it quickly.

Games and How to Play

Gameplay questions

To bet on BPL and other cricket tournaments at 111bid, first deposit money into your account, then go to the Cricket section and select your preferred match. You will find various bet options including match winner, toss, and top batsman. Odds are updated in real time and live betting is also available.

111bid offers many popular slot games including Gates of Olympus and Sweet Bonanza from Pragmatic Play; Fortune Tiger, Mahjong Ways, and Lucky Neko from PG Soft; and Fortune Gems from JILI, among many others. New games are added regularly and you can see the full list by visiting the Slots section.

Yes, 111bid is fully mobile-friendly. You can play directly from the browser on any Android or iOS device — no separate app download is needed. All games, payment options, and support are available on mobile.

RTP or Return to Player is the theoretical calculation of what percentage of the total money wagered in a game is returned to players over the long term. It is a statistical average — each spin or hand can produce a different result. A higher RTP generally indicates better value over the long term.

Yes, live dealer games from Evolution Gaming and Ezugi are available in the 111bid Casino section. Live Blackjack, Roulette, Baccarat, and live show games are available. Playing via live streaming with a real dealer feels just like being in a physical casino.

Aviator is a crash game by Spribe. A plane takes off and the multiplier keeps rising — you must cash out before the plane crashes. A random algorithm determines when it will crash. Cashing out at the right moment is the core strategy of this game.

Bonuses and Promotions

Bonus questions

New players at 111bid receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 gives you an additional ৳1,000 bonus — making your total balance ৳2,000. Depositing ৳18,000 gives you the maximum ৳8,000 bonus, for a total of ৳26,000. To claim this bonus, simply make your first deposit after creating your account.

The wagering requirement for the 111bid welcome bonus is 15x, meaning you must wager 15 times the bonus amount before withdrawing. For example: if you receive a ৳1,000 bonus, you need to place a total of ৳15,000 in bets before it becomes withdrawable. This is relatively low compared to industry standards.

There is no separate application needed for the 111bid VIP program — levels are earned automatically through playing. You can progress from Bronze (0.4% weekly cashback) through Silver and Gold up to Platinum (1.5% weekly cashback). Playing regularly and at higher amounts increases your chances of moving up to a higher level.

111bid VIP members receive a portion of their net losses back as cashback each week. Bronze members get 0.4%, Silver 0.8%, Gold 1.1%, and Platinum members get up to 1.5% weekly cashback. Cashback is generally credited to your account on a set day each week.

Yes, 111bid regularly runs various promotions and offers — special offers come during BPL or IPL seasons, Eid, Pohela Boishakh, and other festivals in particular. Visit the platform regularly or ask our live chat to stay up to date with the latest offers.

Security and Responsible Gaming

Security questions

111bid is a safe and reliable platform. All transactions and personal information are secured with SSL encryption. Games use verified software to ensure fair play. Your data is never sold to third parties.

111bid places the highest importance on responsible gaming. Players can set their own deposit limits, take a break from playing, or activate self-exclusion. If you feel that gambling is having a negative impact on your life, our support team is ready to help.

To activate self-exclusion, contact 111bid live chat support or email [email protected]. You can choose to close your account for a specific period (such as 7 days or 1 month) or permanently. This feature is free and takes effect immediately.

24/7 live chat support in Bengali is available at 111bid — you can reach us by chat at any time, day or night, for any issue. You can also contact us by email: [email protected]. The support team responds in Bengali and helps resolve all types of problems.

Yes, all personal information provided during registration at 111bid is protected with SSL encryption. Under our privacy policy, your information is never shared with third parties. You can read our privacy policy page for more details.

Still have questions? Contact support

Our experienced support team is available in Bengali 24 hours a day, 7 days a week. Get instant help via live chat for any question or issue.

Log in to 111bid

24/7 Live Chat
Support in Bengali

Email Support
[email protected]

Withdrawal processed
within 1 hour

SSL Encryption
Fair Play guaranteed